By the act of opening an account, installing or accessing our software, accepting any prize or promotional offering or accessing any account, the player warrants their understanding and acceptance of the following rules and terms of use detailed below.

Limitations

The casino is only available to players of eighteen (18) years of age and older. Use of the casino application is open only to residents of those jurisdictions where such participation is legal. It is the player's responsibility to verify and confirm the legality of any activity prior to participation.

ReelSpin cannot accept Real Money players resident in Israel, France, The Netherlands Antilles and Costa Rica.

The Player understands there is a risk of losing money by participating in the Real Money mode of the Games. There is no obligation to make Real Money purchases, the Player can play without Real Money by accessing the Guest mode of the software.

Employees of ReelSpin, its licensees, distributors, affiliates and members of their immediate families are not eligible to participate in the Game. Any and all play by any ineligible person shall be voided, including any winnings accrued.

All financial transactions will be conducted in United States Dollars (USD). ReelSpin is not liable for any currency exchange fees or additional bank charges caused by Players with a differing native currency.

ReelSpin reserves the right to amend or change this agreement any time without prior notice. Participation in any of the ReelSpin games binds the Player to the rules of the Casino games and this agreement along with any amendments.

Players Representation and Warranties

The Player is at least 18 years of age or the legal age of maturity in his/her jurisdiction, whichever is greater.

The ReelSpin online casino is intended for Players who are not prohibited from gambling on the Internet by the laws of their local jurisdiction. ReelSpin cannot take responsibility for reviewing the legality of online gambling for each jurisdiction around the world on an on-going basis. As such the Player accepts responsibility for determining if participation in the Casino is permitted and assumes all responsibility for any consequences that may transpire.

ReelSpin is for Private use only; commercial use of the software is prohibited. The Player will not permit any other person to access their ReelSpin account and will take all reasonable steps to ensure that their username and password remains confidential. The Player will not permit any other person to place wagers on their account nor to participate or use the ReelSpin software in any way. Any use of the software application through the Players account is the sole responsibility of the Player.

The ReelSpin brand and its Casino Software are protected by copyright. This includes all branding, text, images, sounds and animations. Copying, redistribution or publication is strictly prohibited.

The Random Number Generator (RNG) utilised by ReelSpin has been independently audited and certified as a statistically acceptable source of random numbers. The Player agrees to accept the outcomes of all wagers as determined by the casino software and the RNG. The Player also agrees that In the event of a dispute the record of the wager held on the ReelSpin servers will deemed fair and final.

The Player accepts that ReelSpin reserves its right to limit or refuse wagers or purchases from the Player.

The Player accepts that it is the Players responsibility to determine if winnings resulting from use of the ReelSpin software are taxable in their jurisdiction, to maintain accurate records and report any taxable income to the appropriate authorities.

ReelSpin will make every reasonable effort to pay winnings to the Player in a timely fashion. The Player accepts that delays may occur and understands that ReelSpin is not liable for any banking charges, overdraft fees or any other associated costs resulting from delayed payment of winnings.

The maximum amount the Player can withdraw per week is $4,000. If the Player requests a withdrawal for a larger amount ReelSpin with process $4000 and return the remaining funds to the Players balance. The player understands that it is their responsibility to monitor their account and request further withdrawals.

Wherever possible withdrawals will be paid to the payment method used to funds the account. ReelSpin reserves the right to decide which payment method is used to pay winnings in all cases.

If you have funded your account with a Credit Card we reserve the right to pay all withdrawal requests up to the total amount deposited as refunds against the purchases you have made. If your withdrawals exceed the total amount deposited, any excess amount will be paid to you via one of our alternative methods available in the cashier.

The Player must provide complete, current and verifiable personal and contact information when creating their account. The Player must also inform ReelSpin of any changes to their personal information. Inaccurate, incomplete or misleading information submitted may result in the Players account being closed and any balance held being forfeit.

The player understands that ReelSpin will only pay winnings to Players whose account is verified. In order for the Player to verify their account they must send clear and legible copies of official documents that verify their identity and their current address. ReelSpin may require that these documents are notarised. ReelSpin reserves the right to refuse to verify any account that does not comply with our verification procedures.

The player understands that winnings will only be paid to accounts that have at least one approved cash purchase.

The Player understands that they can only hold one account with ReelSpin. Creating more than one account per household, IP address or computer will result in any winnings being forfeit.

ReelSpin participates in a wide variety of activities to identify and prevent fraudulent activity. This includes sharing information regarding fraudulent activity with other casino operators and third party providers of anti-fraud systems. The Player accepts that any fraudulent activities perpetrated against any payment processor, casino operator or other online entity may result in their ReelSpin account balance being forfeit.

The Player accepts that ReelSpin will remove the funds held in the Player’s account once a period of six months has passed without the Player accessing their account without prior notice. Should the Player wish the funds to be returned they can contact ReelSpin customer services to arrange this.

Any participation in the ReelSpin software is deemed to be full acceptance of these terms and conditions.

Bonus Terms and Conditions

All bonuses and promotional offers at ReelSpin are subject to certain terms and conditions. It is the Player’s responsibility to ensure that they have read and fully understood all the relevant terms and restrictions before commencing play.

All bonuses are for wagering purposes only and cannot be withdrawn from the casino. When a withdrawal is requested you will be informed of the value of any bonuses currently in your balance. Proceeding with the withdrawal request will remove the bonus chips from your balance, and these bonus chips will not be returned if the withdrawal request is cancelled. If the bonus carries a maximum withdrawal restriction, this restriction will still apply even if the bonus chips have been removed.

All promotions and bonuses are offered once per household, IP address and/or computer. Any bonuses and winnings accrued from them will be void if claimed using duplicate accounts.

ReelSpin reserves the right to refuse all promotions and bonuses to any Player at our sole discretion and without prior notice.

All bonuses require a certain amount of wagering to be completed before a withdrawal can be requested. The games each contribute different amounts towards this wagering requirement as shown here:

• Slots = 100%
• Roulette = 50%
• Three Card Poker = 50%
• Baccarat = 25%
• Video Poker = 10%
• Blackjack / Craps = 5%
• Keno = 100%

For example, wagering ten spins on slots at $1 each will contribute $10 towards the wagering requirement, while playing 10 hands of Baccarat at $1 each will contribute $2.50 towards the wagering requirement.

Wagers are made from the Players cash balance first and the bonus balance second.

If a promotion or bonus has an allocated timeframe, the bonus and any winnings will be forfeit if the wagering requirement for the bonus is not completed during this timeframe. Unless stated otherwise timeframe on all promotions and bonuses is 30 days.

ReelSpin regularly sends promotions and bonuses through various different mediums, only the intended recipients of these offers are eligible to claim them.

The maximum withdrawal permitted from all bonuses that do not require a deposit is ten times the bonus amount unless specifically stated otherwise.

There is no obligation to play with bonuses or promotions. If you have claimed a promotion in error please contact customer services to have the bonus removed prior to commencing play. If wagering has started on a promotion your request to have it removed may be declined.

You are entitled to only claim one free bonus on your account, until you complete your first deposit. If you have only ever funded your account with a free bonus, you will be required to make an approved deposit (to validate the account), before you can make any cash withdrawals.

Refund Policy

If any credit card purchases are considered to carry an unacceptable risk for security or legal reasons either by our credit card processors or by our Casino managers, the Casino will initiate refunds for all such transactions back to the credit card, and notify all the appropriate authorities and parties.

If, for any reason, you are not satisfied with your subscription to ReelSpin, we will on request issue a refund for the balance currently held in your account. Before a refund is processed all bonus chips in your balance will deducted prior to calculating the amount to be refunded.